Our sales team is prepared to service our customers and help drive their business. Typically, our sales representatives take a consultative approach to selling. This process begins with a dialogue between the customer and the sales representative on needs and wants. Subsequently, the sales person can suggest the appropriate categories, brands, promotions, and training that best meet your needs.
We have a fleet of trucks ready to provide accurate and timely delivery Monday through Friday.
Our Customer Care department is responsible for providing world-class service to all our customers. We do this by actively listening, ensuring that customer orders are taken accurately and efficiently. While assisting customers, we provide consultative support and recommendations, ensuring their inquiries are successfully resolved. We always process incoming orders and handle customer requests in a courteous and professional manner. We suggest alternatives should an item be out of stock or in limited quantities, and inform customers of all pricing.
Since a majority of brand, cocktail, and wine choices are made at the point of purchase, we offer the tools to help your customers decide. We are a one-stop resource with a tremendous selection of items that increase the visibility of our leading brands. Your sales representative can help you select the right merchandising tools to help drive your sales and profitability.
Our graphic design team is prepared to make those custom creations that help drive your sales and profitability. They apply state-of-the-art technology and add a flare for the creative to design and produce effective point-of-sale materials. From wine lists and table tents to banners and shelf talkers these tools will help you merchandise your brands and promotions and delight your consumers. Please visit: www.ctdistgraphics.com for more information.
Wine and Spirits Education
We provide product knowledge and selling tips to help our customers increase traffic and drive sales. Our dedicated educators host trainings on different categories of wine and spirits. Furthermore, your sales representatives are aware of upcoming seminars from many of our leading brands.
To help off-premise customers maximize their sales and profitability we offer category management advice and expertise. We suggest the optimal category and brand selection to create the most effective shelf sets. As a result, stores become easier for the consumer to shop, leading to increased sales while driving loyalty and repeat visits.